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Shipping & Handling

Exclusivités is dedicated to offer you a pleasant and convenient online shopping and delivery experience. Simply purchase your desired product(s) and tell us the shipping destination, we’ll take care of the rest. Our delivery service is available from 9am-6pm, Monday to Friday. We will confirm the payment by email within 3 working days and arrange the delivery of goods accordingly.


Shipping & Handling Rates

1. Shipping charges based on product weight and volume per order are calculated, if applicable.
2. We offer free delivery within Hong Kong for any order at net purchase of HKD500 or above.  
3. For order below net purchase of HKD500, we will charge HKD100 delivery fee per order, only applicable within Hong Kong. Excluding Ma Wan, Discovery Bay and outlying islands.
4. Delivery Service is not applicable to outlying islands.  Extra Delivery fee of HKD141 will be charged for location in Discovery Bay.  
5. We offer free Macau and Taiwan delivery for any order at net purchase of HKD2,160 or above or HKD380 delivery fee per order if below. 
6. For international deliveries (for applicable brands), shipping charges is based on product weight and volume and taxes (if any) per order are calculated, if applicable.


Estimated Delivery Time

For Hong Kong deliveries, the estimated delivery time is 2-5 working days upon receiving our payment confirmation email.  Not including public holiday and weekends.
The estimated delivery time is for reference only, actual delivery time may varies. Sometimes, payment, address verification, bad weather or force majeure event may cause an extra working days before your order can be shipped.
For international deliveries (for applicable brands), we are not responsible for any taxes, charges and delays caused by customs clearance.


Brands Ineligible for Overseas Delivery 

We do not provide delivery services to locations outside of Hong Kong for the stated brands below. For more information and assistance, please contact us.



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